Who is ISB Global?
ISB Global was founded in 1999 and is headquartered in London. We have offices in South Africa, Pakistan, and North America, with a great team also working in Portugal. ISB is proud to be very multi-cultural and ‘Global’ in its thinking and approach.
ISB Global currently has currently over 110 team in these respective locations. Predominantly permanent staff, but a range of contractors to support project requirements.
We are passionate about the environment, working to enhance the Circular Economy, and Reduce Green House Gas Emissions.
What do we do?
ISB Global is a software development and consulting house, offering the world’s most advanced Environmental, Waste Management, and Recycling software.
ISB has three key pillars in its business, OutSystems, SAP, and AWS (Amazon Webservices). We are partners, and resellers and offer services in each.
Responsibilities:
Working in SAP B1 with a add on WR1 (Waste & Recycling One)
Configure and or customize SAP and WR1, including infrastructure, SQL, Crystal, Spindle and AWS Activities
Deliver all the necessary consulting services for ERP projects.
Perform system/software upgrades for clients.
Assisting in project consulting activities
Providing training and support as required
Handle technical support issues raised through a Jira helpdesk system within the set timeline
Write operational documentation and provide subsequent support and training to users.
Support and hand-hold the clients for software changes and new functionalities.
Develop, implement, and document test plans for system testing.
Undertake the testing of the software for errors, identify the source of problems, and proposes solutions.
Make internal recommendations concerning software/system quality.
Deal with and report on breaches in functionality and get fixes.
Create Release guides and functional documents with every new release of the ISB software version.
Assistance in presale activities with prospective customers
Assisting with customer support and account management
Skills/Experience Requirements:
Knowledge of SAP B1
Experience in SAP B1 Implementation
Confident in writing SQL Queries
Experience of Crystal reports
Basic understanding of AWS services
Experience in writing functional requirements/designs
Excellent communication skills
Able to demonstrate excellent business English skills both verbally and written
Be able to work independently
Ability to manage and prioritize task efficiently
Readiness to demonstrate a proactive attitude
Strong organisational skills
Ability to manage and prioritize tasks efficiently
Readiness to demonstrate a proactive attitude
Education:
SAP Certification
Nice to Have:
Experience of using Jira
Experience of using Confluence
Knowledge of the Waste Industry
Able to work confidently with major operating software including MS Office Visio